Microsoft Dynamics CRM Web software requirements

Microsoft CRM Server® is accessed through a client. This client is either Microsoft Internet Explorer® or Microsoft Office Outlook®. The following outlines the minimum requirements for the Subscriber’s local computer in order for the Subscriber to successfully access the Service.

Microsoft Dynamics CRM Web Client
The following operating systems and Internet Web browser versions are required:

	Microsoft Windows XP SP2 or Windows Vista
	Microsoft Internet Explorer 6 with SP1 or IE 7

Microsoft Dynamics CRM for Microsoft Office Outlook
The software requirements for Microsoft Dynamics CRM for Office Outlook and Microsoft Dynamics CRM for Office Outlook with Offline Access are as follows.
Any one of the following operating systems is required:

	Windows Vista
	Microsoft Windows XP Professional SP2
	Microsoft Windows XP Tablet PC Edition SP2
	Microsoft Windows XP Professional x64 Edition

Note: Microsoft Windows XP Media Centre Edition is not supported for installing and running Microsoft Dynamics CRM for Office Outlook. Microsoft Dynamics CRM for Office Outlook clients are 32-bit applications, therefore they must run in the “Windows on Windows” (WOW) system when the application operates on a Windows XP Professional x64 Edition or a Windows Vista edition that is running an x64 computer


Microsoft Dynamics CRM for Outlook software component prerequisites
The following components must be installed and running on the Subscriber’s computer BEFORE running Microsoft Dynamics CRM for Outlook setup:

	Internet Explorer 6 with SP1, or Internet Explorer 7
	Microsoft Office 2003 with SP3 or the 2007 Microsoft Office system with SP1
	Windows Installer (MSI) 3.1
	Indexing Service